Wholesale Direct Metals Review
If you need volume discounts on precious metals Wholesale Direct Metals is a good place to go. Wholesale Direct Metals is a precious metal brokerage company that specializes in the United States Minted certified coins and as well as numismatic coins. The company was founded in 2006 and is based in Pacific Palisades, California. Adam Gruen is the current CEO while Andreas Panosyan is the Director of Operations. Wholesale Direct Metals specializes in high-volume buying schemes and precious metal liquidation plans. The company’s mission is to afford wealth protection and stability to investors.
The firm has experienced significant growth over the years and is considered a leader in the precious metals industry. Below is a detailed Wholesale Direct Metals review that looks at this discount precious metals dealer and everything you need to know about them.
Wholesale Direct Metals Products and Services
Wholesale Direct Metals main offering is a complete product line of certified precious investment metals including silver and gold coins, gold and silver bars, platinum and palladium bars as well as bullion coins. They also offer gold and silver IRAs.
The company has built direct partnerships with gold mints to provide inventory to investors that most other dealers cannot. In addition, they offer private vaulting and storage services. If you have an interest in gold and seek to gather additional information about the precious metal, Wholesale Direct Metals avails free guides and investment kits.
These free packages contain a guide to precious metals backed IRAs, a guide to gold and silver investing as well as gold and silver consultation. The firm also deals in Canadian Mint exclusive coins such as the Arctic Fox and Polar Bear.
Wholesale Direct Metals focuses on dealing large amounts of precious metals to their clients. This volume discount mode of operation makes them stand out in a niche where this is rare. It is worth noting that despite the volume discount policy, the company does not close its doors to small-time investors. They treat small investors in just the same manner as they do with the huge buyers.
How the Company Works
The way Wholesale Direct Metals operates in unique in that they do not conduct business through the internet. The company website contains a catalog of the products and services they offer. However, you have to contact the company via telephone to acquire information about pricing and availability.
They conduct all their business over the phone. This could be a bad or a good thing, depending on how you look at it. It can be one of the firm’s ways of ensuring personalized services, but some people might see it as a sales tactic to upsell investors.
Either way, Wholesale Direct Metals has partnered with a number of gold IRA custodians. This is a plus for investors as it enables the company to find the right match for the precious metals they buy and the price ranges.
The Wholesale Direct Metals Company Website
The company website, wholesaledirectmetals.com, is simple and easy to navigate, although it is not very informative. The website’s main menu contains three categories: free gold and silver guide, how to own precious metals, and how to open an IRA account.
1. How to Open a gold IRA Account
This section details a simple process to IRA investment that involves three steps. The first step is calling their IRA specialist who will help you open your precious metals IRA account.
The next step involves funding your gold IRA account through either a transfer, contribution, or rollover. The final step is selecting your precious metals and placing your trade with one of their IRA specialists. You can do this once funds are available in your IRA account.
2. The Steps to Owning Gold
This section details the steps through which you can own precious metals. The first step is selecting a tangible asset type. Customer service representatives provide informed recommendations based on your specific goals and expectations. The asset types include gold, silver, platinum, palladium, and diversified options.
The second step involves selecting an investment choice. Here there are three categories:
- insured precious metals directly delivered to an address that you provide,
- insured precious metals delivered to Delaware Depository (the custodian of this transfer, rollover or new IRA account is Sterling Trust Company)
- both of these options.
A customer service representative also provides recommendations during this step. The final step is funding your own account by a variety of combined options such as bank wire, IRA rollover or the transfer, and bank to bank cash transfer.
Pricing and Payment Policies
Wholesale Direct Metals prefer bank wires as the main form of payment for orders. Once you place an order and receive an invoice, you must send the bank wire by the close of the following business day. The company reserves the right to cancel an order or provide a fresh quote if you do not meet these conditions. There are no additional fees or commissions charged after you pay for your order.
The company discounts the price of precious metals, regardless of quantity. They can discount certain coins or inventory further under some circumstances. The company charges a flat 37.00$ shipping and insurance fee for gold orders and slightly higher fees for silver due to weight. They use major courier companies including U.S. Mail and Express Mail.
The Reputation of Wholesale Direct Metals
Overall, Wholesale Direct Metals appears to be a reputable and respected company in the precious metals brokerage domain. The fact that the company is not only a precious metal dealer but also a provider of investor education must auger well with investors.
The firm is accredited with several notable organizations including Equity Institutional, PCGS, Numismatic Guaranty Corporation, Delaware Depository Service Company, and the United States Mint. The Royal British Mint, one of the oldest and most esteemed mints in the world, chose Wholesale Direct Metals as their exclusive distributor of the 2016 Royal British Lion gold and silver coins in North America.
Wholesale Direct Metals currently has an A+ rating with the Better Business Bureau and a triple-A rating with the Business Consumer Alliance. The company has a five-star rating on Trustlink and Angie’s List. It has a four-star rating on Trustpilot but lacks any ratings on Yelp and Ripoff Report.
There appears to be very few notable complaints regarding the firm. Most of the complaints involved the fact that Wholesale Direct Metals is not an actual gold IRA custodian. The positive reviews mainly touched on the company’s excellent support and service. However, most of the online reviews are a bit outdated. There are no posts after 2018, which may be a downside.
Wholesale Direct Metals Ratings on Consumer Review Sites
The Final Verdict
Wholesale Direct Metals is a legitimate precious metals dealer and has been around for over a decade. Overall, their customers seem to be satisfied with their offerings and prices. The company website is simple and easy to use but is not updated with prices and information about precious metals. Nonetheless, the firm is a recommendable option if you seek to participate in the precious metals market or protect your retirement through a gold backed IRA. However, at the time of writing this you can take advantage of an amazing deal by American Hartford Gold and get Price Match Guarantee, 100% FREE IRA Rollover and Free Silver.
- Competitive pricing
- Huge product line of certified precious metals
- Overall good reputation
- Orders must be handled over phone
- A few complaints on consumer protection agencies
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This Wholesale Direct Metals review was updated on Friday, December 1, 2023